IMPROVING RESPONSE TIMES

• Real-time request updates sent to any predetermined centralized location or mobile device
• One-touch transport request from any location, without waiting on hold or tracking down appropriate resources
• One-touch service requests, such as elevator call, from remote locations
• Real time status updates
• Automatic delay notification

REQUESTING ACKNOWLEDGEMENT

• Automatically or manually escalate alerts if personnel don’t acknowledge receipt of an alert message or are busy
• Option to cancel low priority events
• One-touch alert capability for emergency response staff along with message receipt conformation
• One-touch call-back to request more information
• Update central whiteboard information in real-time

PATIENT TRACKING

• Follow patient status and response progression in real-time
• Map patient location using RFID or GPS
• Accurately update families waiting for progress reports

DISPATCHING EVENTS

• Attending dispatcher can monitor the status of every transport request
• Predefined messages can be sent out to a variety of devices at predetermined times
• Easily assign different zones to specific staff on the fly or create assignment plans for automatic schedule activation

MANAGING AND REPORTING

• Streamlined scheduling based on trends
• Track individual or facility response performance
• Identify transportation bottlenecks
• Access systems remotely using secure web-based or mobile communication